I was reading an article in Business Week, Trust in a Time of Turmoil, where the author was commenting on how our nation’s leadership was reacting to the financial crisis and a line from the article jumped out at me.
But we’re not suggesting leaders can’t build trust in mid-crisis. They can—by taking strong action, provided that action is taken quickly, openly, and straightforwardly. Together, speed, transparency, and simplicity form a “trust screen”—the closer any leadership move comes to meeting all three, the more trust it will create.
Times of crisis present incredible opportunity for those in leadership positions to build trust and the three points, speed, transparency and simplicity could hold the key to a lot of success.
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Well… all three are not usually what churches deliver by nature
- speed…uhm…committees, deliberation, politics, etc.
- transparency… rare
- simplicity… misunderstood by churches… things just are not set up for process but for tradition, nepotism or worse.
Not to be cynical, but the track record for how churches operate do not lend themselves to this way of thinking
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but should they?
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should… yes. could?
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